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BART Welcomes Returning Riders with a Variety of Improvements

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More and more people are returning to BART, with a host of improvements waiting for them when they get back on board.

Riders returning to BART will enjoy a variety of improvements made as part of BART’s Welcome Back Plan. Some of these will be easy to spot, but many of them – like air filters dense enough to remove virus particles – are behind-the-scenes changes which make travel by BART safer or more convenient.

One of the most important changes from the last year is BART’s return to near-regular service. Monday through Saturday, BART is back to pre-pandemic service frequency with trains running until midnight. They have also added new trips on Saturdays to reduce wait times. Currently, BART closes at 9pm on Sundays, but a midnight closure will return on February 20.

Here are some other changes which benefit BART riders:

  • The air in BART cars is replaced every 70 seconds and cleaned with upgraded air filters.
  • iPhone and Android users can now use their phone or Apple Watch at the fare gates to pay for BART. Riders can immediately load funds to their Clipper card when using Clipper on their phone.
  • An increased number of safety staff, including BART Ambassadors and BART Police, are monitoring activity on trains and handing out masks to anyone not already wearing one. In case of emergency, riders can now text BART Police at 510-200-0992, call them at 510-464-7000, or report an issue using the free BART Watch app.
  • Many BART parking lots have available spaces, and riders can pay daily parking fees with the official BART app.
  • While bikes are allowed on all BART trains, you can also Secure Your Cycle at the BART station in an electronic bike locker with a free BikeLink card from 511 Contra Costa.
  • BART service was extended into Santa Clara County with the opening of two new stations: Berryessa/North San Jose and Milpitas.
  • BART is upgrading and reopening restrooms that have been closed at some stations.

For information on BART schedules, parking, or improvements, visit the BART website.

If you’re thinking of getting back on BART, you might be eligible for $50 in Clipper funds. Pledge to ride BART at least one day a week in place of a drive-alone trip and you could be eligible for the Jumpstart Your BART incentive. Learn more.

Fare-Free September: Ride Transit for Free

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Enjoy fare-free rides on all County Connection, Tri Delta Transit, WestCAT, and Wheels buses during the month of September

Bay Area transit agencies are welcoming you back to transit by offering free or discounted rides during the month of September.

County Connection, Tri Delta Transit, WestCAT, and Wheels are going fare-free on all routes for the entire month. This includes Tri MyRide, Paratransit routes, and even WestCAT’s express Lynx service between Contra Costa and San Francisco.

31-Day Pass Holders: Delay activating any new 31-Day Pass until October 1 so you don’t lose any value. If you use a 31-Day Pass on Clipper, consider temporarily disabling Autoload to avoid paying during September.

Fare-Free Fridays: AC Transit

AC Transit will be offering fare-free rides on Fridays during September on all local and Transbay routes. Riders can expect to see fareboxes and Clipper card readers covered, Tempo ticket vending machines turned off, and mobile fare payment deactivated on Fridays during this time.

50% Off All Clipper Fares for September: BART

BART is offering 50% off all Clipper fares during the month of September. The discount will be automatically applied to Clipper cards when using the fare gates. All cards will receive the 50% discount, including already discounted fares like Youth, Senior, RTC, Clipper Start, and the Gator Pass.

Clipper’s online Trip Planner and Fare Calculator have been updated to show discounted fares during the month of September.

50% off All Caltrain Fares

For the month of September, Caltrain is offering 50% off all fares.

The Benefits of Using Clipper with Your Phone or Apple Watch

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If you have an iPhone, Apple Watch, or Android phone, you have the option of paying your transit fare using your mobile device instead of a plastic Clipper card. To help you decide if you’re ready to move your Clipper account to your phone or smart watch, here are some of the benefits, as well as some important reminders.

If You Have Your Phone, You Have Your Clipper Card

You no longer have to worry about forgetting or losing your plastic Clipper card. If you’ve got your phone or Apple Watch, you’re ready to use Clipper.

Adding Funds Is a Snap

Adding funds to your Clipper account takes only seconds with Apple Wallet and Google Pay. It saves you the time and trouble of finding a Clipper machine or visiting a website.

Added Funds Are Available Instantly

Because your Clipper account is connected to Apple Wallet or Google Pay, when you add funds to your Clipper account, they’re available instantly.

No Need to Unlock Your Phone to Use Clipper

To pay using your phone or Apple Watch, you don’t need to unlock your phone. With an Android phone, you only need to turn your phone screen on before holding it up to the Clipper reader. If you’re using an iPhone or Apple Watch you don’t even need to do that.

Things to Know Before Setting Up Your Mobile Device

  • Plastic Card Deactivation – Once you have transferred a plastic Clipper card to your mobile device, the plastic card can no longer be used at Clipper readers. If you want to be able to use both a plastic card and your phone, you should add a new Clipper card to your phone in Apple Wallet or Google Pay.
  • Transferred Plastic Cards Still Unlock BikeLink Lockers – If you use your Clipper card to unlock BikeLink eLockers, it will still work after you’ve transferred the card to your phone.
  • Android Smart Watches Not Supported – You can use an Apple Watch to pay your fares at Clipper readers, but that option doesn’t currently exist for Android smart watches.

If you’re ready to make the switch, the Clipper website offers simple step-by-step guides which help walk you through the process of transferring a plastic Clipper card to Apple Wallet or Google Pay. For more information about using Clipper on your phone, including an extensive FAQ, visit the Clipper website.

Visit ClipperCard.com

Clipper START – Save up to 50% on Transit

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Clipper START is a pilot program which provides single-ride transit discounts on all Contra Costa transit agencies, as well as BART, SF Bay Ferry, and others. Bay Area residents age 19-64 who meet certain income requirements can apply for the program and save up to 50% on local fares.

With a Clipper START fare card, riders can receive single-fare discounts from 20% to 50%. Households of four making $53,000 or less annually qualify for the program. Learn more and apply online at clipperstartcard.com.
Visit ClipperStartCard.com
Note: In addition to the Clipper START program, Clipper discounts are available for seniors and people with disabilities. Some transit agencies also offer youth Clipper card fares.