Guaranteed Ride Home

Your Guarantee511CC Guaranteed Ride Home

Using public transit, carpooling, or vanpooling is great, but what if you’re stranded at work during a family emergency? 511 Contra Costa’s guaranteed ride home program is an “insurance policy” against being stuck without a way to  get home.  Note: the Countywide 511 Contra Costa GRH program is only valid for worksites in Contra Costa County.

Apply now.

Sign up today by filling out the online application. If you’d like more information, give us a call at (510) 210-5930.  NOTE: Office is closed on Fridays, Saturdays and Sundays.
Apply Now

Using GRH.

Register online  and once you’ve made the trip (save your receipt!), fill out the Reimbursement Evaluation Form.

The terms are simple.

  • Participants must pre-register in the program. There is no cost to employers or employees to participate.
  • Participants are eligible to use the guaranteed ride home as long as they have used a commute alternative on the day they need assistance.

You will be reimbursed for the trip home if:

  • You or an immediate family member suffers an illness, injury, or severe crisis
  • You are asked by your supervisor to work unscheduled overtime
  • Your ridesharing vehicle breaks down or the driver has to leave early
  • You have a break-in, flood, or fire at your residence

The Guaranteed Ride Home MAY NOT BE USED FOR:

  • Personal errands
  • Pre-planned medical or dental appointments for participants or commute vehicle driver.
  • Business-related travel
  • Working overtime without a supervisor’s request
  • Non-emergency side trips on the way home
  • Ambulance service

Contact Us

Phone: 510-210-5930
Mail: 511 Contra Costa GRH Program, 6333 Potrero Avenue, Ste 100  El Cerrito, CA 94530

Page last updated Dec 14, 2014