Your Guarantee
The idea of using public transit, carpooling, or vanpooling may sound great, but what if you’re stranded at work during a family emergency? 511 Contra Costa’s guaranteed ride home program is an “insurance policy” against being stuck without a way to get home.
Apply now.
Sign up today by printing and mailing us an application (click to download PDF). If you’d like more information, give us a call at (510) 215-3035. NOTE: Office is closed on Fridays, Saturdays and Sundays.
Just pick up the phone.
When you are approved to participate, you will be issued either a taxi or rental car voucher to use in an emergency. If you have an emergency at the work place and cannot use your commute alternative to get home, call the number on your voucher. Fill out the Evaluation Form (click to download PDF) after using the service to receive your next voucher.
The terms are simple.
- Participants must pre-register in the program. There is no cost to employers or employees to participate.
- Participants are eligible to use the guaranteed ride home as long as they have obtained a voucher (in advance) and used a commute alternative on the day they need assistance.
Vouchers can be used for the trip home if:
- You or an immediate family member suffers an illness, injury, or severe crisis
- You are asked by your supervisor to work unscheduled overtime
- Your ridesharing vehicle breaks down or the driver has to leave early
- You have a break-in, flood, or fire at your residence
The Guaranteed Ride Home MAY NOT BE USED FOR:
- Personal errands
- Pre-planned medical or dental appointments for participants or commute vehicle driver.
- Business-related travel
- Working overtime without a supervisor’s request
- Non-emergency side trips on the way home
- Ambulance service
GRH and the 511CC Pledge
Check out the Guaranteed Ride Home program and you’re just two pledges away from getting entered to win $50. More about the 511CC Pledge ->
