Free Services for Contra Costa Employers | 511 Contra Costa


511 Contra Costa’s employer programs are aimed at increasing the number of employees that rideshare, use transit, bike, or walk to work. We offer employers a variety of free tools to help support their employees’ commute choices.

Employee Transportation Fairs

511 Contra Costa works with partner transit agencies to host on-site fairs to share commute transportation options with your employees. Employees can learn more about riding BART, local bus routes, carpooling, and tips for biking to work. Contact us to request a free transportation fair at your worksite!

Bay Area Commuter Benefits Program

If your office is located in any of the nine San Francisco Bay Area counties and you have 50 or more full-time employees, you are required to offer commuter benefits to your employees under the Bay Area Commuter Benefits Program. These benefits must include at least one of the following four options:

  • Federal commuter pre-tax benefit
  • Employer-provided subsidy
  • Employer-provided transit
  • Alternative commuter benefit

Federal Commuter Pre-Tax Benefit

Under the Transportation Equity Act, IRS code 132(f), and California state law, employers are allowed to offer payroll tax savings for transportation assistance. Employers also have the option of subsidizing part of their employees’ commuting costs and allowing employees to pay for the remainder with pre-tax dollars.

The IRS has deemed the following monthly amounts allowable for 2020 under tax code IRS 132(f)(2)(A) & 132(f)(2)(B):

 Transit or vanpool = $270Bicycle = $20
Qualified Commuter Parking = $270Combined Parking & Transit Benefit = $270

Commuter benefits are considered tax-free benefits, not employee wages. Employees who participate in your commuter benefit program don’t have to pay income taxes on the money they set aside for their commute, saving as much as 40% on their commuting expenses.

Read more about the Bay Area Commuter Benefits Program and reach out to 511 Contra Costa at if you need help identifying the benefits programs that will work best for your company and employees.  For help managing your commuter benefit program a number of companies provide benefit services.  See our Provider List.

Free Guaranteed Ride Home Program

Employees who have already converted from a drive-alone commute to transit, biking, walking, or using rideshare can receive reimbursement for a ride home on Uber or Lyft in the event that they have an emergency and can’t get home by their usual means. There’s no cost to you as an employer and nothing to setup.  Your employees simply pre-register with 511 Contra Costa to take advantage of our countywide Guaranteed Ride Home Program.

Green Commute Encouragement and Incentives

Want to encourage employees to switch to a greener commute? Promote commute options at your workplace by directing employees to our resources on bicycling, carpooling, vanpooling, and taking public transit.

Employees who want to leave their cars at home and try a new commute may be eligible for financial incentives from 511 Contra Costa. Learn more about our commuter incentive promotions or request our free Commuter Incentives brochure to share with your staff.

Commuter Management Software

Organizations looking to reduce traffic from single-occupancy vehicles, save money on parking costs, or increase employee wellness might also consider commuter management software. Used by thousands of businesses and organizations, including municipalities, corporations and universities, software platforms like Luum and RideAmigos help employees coordinate their commutes and receive rewards. 

Installing Bike Racks and Lockers

Make your workplace bike friendly. Employers and multi-tenant building managers in Contra Costa may be eligible to receive bicycle lockers and racks for use by their employees and the public. 511 contra Costa pays for the racks or lockers and you pay for the installation. To read more about bike rack space requirements and placement constraints, download our Bike Parking Infrastructure Guidelines.

Work-from-Home Programs

Offering employees choices for how and when they commute to work can be a cost-effective way to meet your business goals. Research shows that work-from-home programs can help companies attract and retain good employees, increase employee productivity, meet environmental sustainability goals, and maintain work continuity in emergencies. 511 Contra Costa can help you get a program started with our Work-from-Home Program Resources.

Workshops and Consultations

511 Contra Costa offers no-cost lunchtime commuter workshops. Workshop topics can include:

  • Pre-tax benefits for commute expenses
  • Meeting Green Business Certification transportation goals
  • Establishing company-sponsored commuter rewards programs
  • Administering employee transportation surveys
  • 511 Contra Costa commuter incentive programs

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