On-Demand Transportation Services | 511 Contra Costa

On-Demand Transportation Services

Flexible, on-demand public transportation is available in several areas of Contra Costa County. Options include neighborhood shuttle service, discounted trips on Uber and Lyft, and dial-a-ride service for seniors.

Tri MyRide: On-Demand Neighborhood Shuttle Service

Tri Delta Transit offers on-demand shuttle service in two service areas: Pittsburg/Bay Point and Antioch/Oakley.

To use the service, riders first download the Tri MyRide app, then use it to schedule their pickup. The shuttles serve any destination within the Tri MyRide service area. A scheduled trip must start and end in a single service area. This means someone could be picked up at home and taken to BART, or be picked up at a shopping center and taken to any place in that neighborhood’s service area.

The shuttle runs 5am-9pm Monday-Friday and 8am-5pm weekends and holidays. The fare is $2 per ride, which can be paid with cash or Clipper card. Rides are free with a valid Tri Delta Transit pass. For more details, visit TriMyRide.com.

Go San Ramon: Discounted Uber and Lyft Rides

County Connection will pay half your Uber or Lyft fare (up to $5) for trips within the Go San Ramon service area, Monday through Sunday, during County Connection’s regular fixed-route service hours. The service is valid for trips that start and end in Zone 1 (South and West San Ramon) or for trips between Zone 1 and Zone 2 (West Dublin).

  • Zone 1 includes the San Ramon Transit Center, San Ramon Regional Medical Center, Kaiser, and Alcosta Senior and Community Center.
  • Zone 2 includes the West Dublin and Dublin/Pleasanton BART stations as well as Deer Creek Apartments.
Go San Ramon Zone 1 (purple) & Zone 2 (orange)

Actual wait times depend on how many drivers are currently in the area, but in most cases a ride may arrive within 10 to 15 minutes.

People with disabilities are able to take advantage of the service, since Uber offers vehicles that are wheelchair accessible. (County Connection also provides ADA paratransit service.)

To use Go San Ramon, you must have a smartphone which has either the Lyft or Uber app installed. Links to download both apps are available on the Go San Ramon page.

Senior Dial-A-Ride: Curb-to-Curb Service for Senior Citizens

WestCAT’s Senior Dial-A-Ride service provides curb-to-curb and door-to-door service for senior citizens (age 65+), regardless of disability, in the communities of Pinole and Hercules, and the unincorporated communities of Montalvin Manor, Tara Hills, Bayview, Rodeo, Crockett, and Port Costa. Service is available Monday through Friday from 6am to 8pm and Saturday from 9am to 7pm. There is no service on Sundays or holidays.

The regular cash fare is $1.25, with $1.00 discount tickets available in sheets of ten. Registered Dial-A-Ride users can bring companions for the same reduced fare, subject to availability. They can bring one Personal Care Attendant at no additional charge.

Before using the service for the first time, riders need to register by phone and visit the WestCAT administrative office to get a WestCAT Dial-A-Ride photo ID card at no cost. The ID card is presented to the driver each time the rider boards the bus.

Reservations are required and are accepted during normal business hours on a “next day” basis, Sunday through Saturday from 8am to 5pm. Passengers traveling to the same location on a regular basis may establish a standing reservation, eliminating the need to call each time.

Senior Paratransit Transportation (65+): Door-to-Door Service for Seniors

Tri Delta Transit provides local door-to-door service to individuals 65 years of age or older. Transportation is limited to Tri Delta Transit’s service area in eastern Contra Costa County: Antioch, Bay Point, Brentwood, Byron, Discovery Bay, Oakley, Pittsburg, Bethel Island, and Knightsen. There is no service on Sundays and holidays.

A one-way trip starting and ending in Tri Delta Transit’s ADA service area is $2.75. To use the service, an application must be submitted to determine eligibility. Application forms can be requested via the Tri Delta Transit website, in person at Tri Delta Transit’s administrative offices in Antioch, or by calling (925) 754-6622.

Ride requests may be made one to three days in advance by calling (925) 754-3060. Trips can be booked by phone from 6am to 6pm daily, including holidays. For complete program details, refer to Tri Delta Transit’s Senior Paratransit Passenger Guide.

Paratransit in Contra Costa County

Paratransit is an on-call system for anyone with a disability who can’t comfortably use traditional, scheduled bus service. Use our guide to using paratransit in Contra Costa County.