On-Demand Services | 511 Contra Costa

On-Demand Services

Innovative, flexible on-demand services are available in several parts of Contra Costa County.

Tri MyRide: On-Demand Neighborhood Shuttle Service

Tri Delta Transit offers on-demand shuttle service in parts of Pittsburg, Bay Point, Antioch and Oakley.

To use the service, riders first download the Tri MyRide app, then use it to schedule their pickup. The shuttles serve BART and local shopping areas, so a scheduled trip must either start or end at one of those designated locations. This means someone could be picked up at home and taken to BART, or be picked up at a shopping area and taken to anyplace in the neighborhood service area.

The shuttle runs 5am-9pm Monday-Friday and 8am-9pm on weekends and is $2 per trip or free with a valid Tri Delta Transit Pass. For more details, visit TriMyRide.com.

Go San Ramon: Discounted Uber and Lyft Rides

County Connection will pay half your Uber or Lyft fare (up to $5) for trips within the Go San Ramon service area, Monday through Sunday, during County Connection’s regular fixed-route service hours. The service is valid for trips that start and end in Zone 1 (South and West San Ramon) or for trips between Zone 1 and Zone 2 (West Dublin).

  • Zone 1 includes the San Ramon Transit Center, San Ramon Regional Medical Center, Kaiser, and Alcosta Senior and Community Center.
  • Zone 2 includes the West Dublin and Dublin/Pleasanton BART stations as well as Deer Creek Apartments.
Go San Ramon Zone 1 (purple) & Zone 2 (orange)

Actual wait times depend on how many drivers are currently in the area, but in most cases a ride may arrive within 10 to 15 minutes.

People with disabilities are able to take advantage of the service, since Uber offers vehicles that are wheelchair accessible. (County Connection also provides ADA paratransit service.)

To use Go San Ramon, you must have a smartphone which has either the Lyft or Uber app installed. Links to download both apps are available on the Go San Ramon page.

Senior Dial-A-Ride: Curb-to-Curb Service for Senior Citizens

WestCAT’s Senior Dial-A-Ride service provides curb-to-curb and door-to-door service for senior citizens (age 65+) – regardless of disability – in the communities of Pinole and Hercules, and the unincorporated communities of Montalvin Manor, Tara Hills, Bayview, Rodeo, Crockett, and Port Costa. Service is available Monday through Friday from 6am to 8pm and Saturday from 9am to 7pm. There is no service on Sundays or holidays.

The regular cash fare is $1.25, with $1.00 discount tickets available in sheets of ten. Registered Dial-A-Ride users may bring a companion for the same reduced fare. They can bring a Personal Care Attendant at no additional charge.

Before using the service for the first time, riders need to register by phone and then visit the WestCAT administrative office to get a WestCAT Dial-A-Ride photo ID card, issued at no cost. The ID card is presented to the driver each time the rider boards the bus, ensuring they are charged the correct fare.

Reservations are required and are accepted during normal business hours on a “next day” basis, Sunday through Saturday from 8am to 5pm. Passengers traveling to the same location on a regular basis may establish a standing reservation, eliminating the need to call each time.