If you have an iPhone, Apple Watch, or Android phone, you have the option of paying your transit fare using your mobile device instead of a plastic Clipper card. To help you decide if you’re ready to move your Clipper account to your phone or smart watch, here are some of the benefits, as well as some important reminders.
If You Have Your Phone, You Have Your Clipper Card
You no longer have to worry about forgetting or losing your plastic Clipper card. If you’ve got your phone or Apple Watch, you’re ready to use Clipper.
Adding Funds Is a Snap
Adding funds to your Clipper account takes only seconds with Apple Wallet and Google Pay. It saves you the time and trouble of finding a Clipper machine or visiting a website.
Added Funds Are Available Instantly
Because your Clipper account is connected to Apple Wallet or Google Pay, when you add funds to your Clipper account, they’re available instantly.
No Need to Unlock Your Phone to Use Clipper
To pay using your phone or Apple Watch, you don’t need to unlock your phone. With an Android phone, you only need to turn your phone screen on before holding it up to the Clipper reader. If you’re using an iPhone or Apple Watch you don’t even need to do that.
Things to Know Before Setting Up Your Mobile Device
Plastic Card Deactivation – Once you have transferred a plastic Clipper card to your mobile device, the plastic card can no longer be used at Clipper readers. If you want to be able to use both a plastic card and your phone, you should add a new Clipper card to your phone in Apple Wallet or Google Pay.
Transferred Plastic Cards Still Unlock BikeLink Lockers – If you use your Clipper card to unlock BikeLink eLockers, it will still work after you’ve transferred the card to your phone.
Android Smart Watches Not Supported – You can use an Apple Watch to pay your fares at Clipper readers, but that option doesn’t currently exist for Android smart watches.
If you’re ready to make the switch, the Clipper website offers simple step-by-step guides which help walk you through the process of transferring a plastic Clipper card to Apple Wallet or Google Pay. For more information about using Clipper on your phone, including an extensive FAQ, visit the Clipper website.
Clipper START is a pilot program which provides single-ride transit discounts on all Contra Costa transit agencies, as well as BART, SF Bay Ferry, and others. Bay Area residents age 19-64 who meet certain income requirements can apply for the program and save up to 50% on local fares.
With a Clipper START fare card, riders can receive single-fare discounts from 20% to 50%. Households of four making $53,000 or less annually qualify for the program. Learn more and apply online at clipperstartcard.com.
Looking for free summer activities that are fun for the whole family? Check out 511CC’s Summer Bike Challenge!
Available in Concord, Martinez, Pleasant Hill, Walnut Creek, Pittsburg, Oakley, and Brentwood, the Challenge offers healthy fun for all ages, and the best part: it’s completely free.
Participating is easy: Download a printable Challenge Card, hop on a bike, and start exploring your hometown. Bike to each destination, cross off squares as you go, and pick up Free Stuff on select dates throughout summer. Free Stuff events are planned June 1–August 6. Mark your calendar today!
The wait is over! Clipper is now accepted on County Connection, WestCAT, Wheels (LAVTA) and Tri Delta Transit buses. Here is some information to help you get started using Clipper: How to Get a Clipper Card: If you don’t already have a Clipper card, you can order one by phone, visit ClipperCard.com, or purchase one at transit agency ticket offices and select retail stores. (Details) 31-Day Pass vs. Cash: You can use a 31-Day Pass or cash value on a Clipper card. To determine the best value for you, visit the appropriate fare page:
Clipper Discounts: Clipper offers discount cards for youths and seniors. Customers with disabilities may also receive a discount card through the Regional Transit Connection (RTC) program. (Details) Clipper Applies Transit Agency Discounts: Each transit agency offers its own discounted fares, passes, and/or tickets for adults, youths, seniors and passengers with disabilities. When you use cash value on a Youth, Senior or RTC Clipper card, Clipper automatically applies any available discounts for which you are eligible. Routes Which Now Accept Clipper:
Tri Delta Transit: All fixed routes.
County Connection: All regular and express fixed routes except routes 250 and 260 and the Alamo Creek Shuttle.
WestCAT: All routes except the local portion of the Lynx route. If you ride a Lynx bus for a local trip, you should pay your fare in cash, or Clipper will charge you a transbay fare.
Wheels: All fixed routes.
How to Use Clipper: Tag your card by holding it flat against the Clipper logo on the Clipper card reader, and wait for the beep and green light. If your card balance is low, the reader will beep twice and display a yellow light. You can still board the bus, but you will need to add value to your card before your next trip. If you do not have enough value on your card, the reader will beep three times and display a red light, and you will not be able to pay your fare with Clipper. Transfers Between Bus Systems: Clipper automatically grants you one free transfer from other Wheels, County Connection, Tri Delta Transit and WestCAT routes. If you are transferring to a transit service that does not accept Clipper, you should request a paper transfer. Day Pass: A Day Pass gives you unlimited rides on a single day: $3.75 for adults and youth, $1.75 for senior and RTC customers. The Day Pass is a regional pass good on most Tri Delta Transit, County Connection, WestCAT and Wheels routes. You get the Day Pass discount automatically – once you pay $3.75 in fares in a day on any combination of the participating transit services, your rides will be free of charge for the rest of that day. Free transfers and fares paid on WestCAT Lynx Transbay service do not apply toward a Day Pass.
For more information on how using Clipper works with regard to a specific transit agency, visit ClipperCard.com and click the logo of the transit agency you’re interested in.
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If shared electric bikes and scooters were available in your neighborhood, which are you most likely to use?